A dedication to complete customer satisfaction is our top priority. Here's what our customers have to say:
Daniel was great! Showed up on time, made sure I understood what needed to be done, why, and how he’d do it. We needed a full-on water heater replacement and Daniel went out of the way to get one delivered within a few minutes so we could take a hot shower again by the end of the night. Monkey Wrench is great and we will definitely use them again.
My tankless water heater went kaput in a recent deluge of rain. I researched plumbing companies with an expertise in the repair of these units...based on on-line reviews and ratings, Monkey Wrench seemed like a good choice...they weren't a good choice...they were an excellent choice. My initial call was a strong indication that these guys were pros. An appointment was quickly scheduled and Josh arrived at the very beginning of the timeframe I was given. From the first moments of the service call, he was professional and courteous. After a few minutes with my problem, he identified a solution. He also shared some tips on how to keep my unit operating safely and efficiently. To say that I was impressed with Josh is a real understatement. He was fantastic. Use these guys...Monkey Wrench and Josh put me back in hot water...in the best way possible!
Once again Monkey Wrench Plumbing has saved the day at my home! Water heater busted and Daniel came by when he said he would, prepared, and with a smile. He stayed until the job was perfected and even made sure to leave the place as clean (maybe even cleaner) than when he arrived. Pricing was fair and well deserved for the quality of professionalism and workmanship.
Ryan came out on time and was efficient in looking at my water heater. He knew what he was doing and found the issue right away. Am happy with their service and would recommend them others.
Josh was great. He took the time to understand our tankless water heater issues, contacted the manufacturer to see if something could be done in warranty (it was unfortunately out of warranty) and gave us multiple options. Very professional, courteous and a pleasure to deal with!
Josh was very knowledgeable about all aspects of water heaters and installation. I felt confident that he would do the job right.
In addition to the Hollywood metro area we offer Water Heater services for the following communities: Los Angeles, Glendale, Van Nuys, North Hollywood, Pasadena and more.